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by Tom_FX
Fri Apr 01, 2016 3:48 pm
Forum: Rack Extensions
Topic: Whats in the updated Etch Red ?
Replies: 1
Views: 3346

Re: Whats in the updated Etch Red ?

Hi,

The latest update to Etch Red was to fix an issue with the envelopes. No new features were added in that version.

Best,
Tom
by Tom_FX
Thu Dec 11, 2014 2:17 pm
Forum: DCAM: Synth Squad
Topic: Fusor LFOs bug???
Replies: 4
Views: 2251

Hi,

I've been trying to reproduce your issue with both the demo and latest, full update of Synth Squad but no luck so far. I think this may be an issue in Fruity Loops only. Have you had a chance to try with any other hosts at all?
by Tom_FX
Thu May 23, 2013 11:21 am
Forum: Tremor
Topic: Playing Tremor sounds on MIDI keyboard interrupts parameter change?
Replies: 3
Views: 2433

Tremor Parameters

Hi,

It may be worth checking that the parameter that you are dragging is not being affected by any of the mod slots which could be triggered by your keyboard (such as the velocity mod slot).

Does this happen with all of your controls?

Tom
by Tom_FX
Tue May 14, 2013 11:09 am
Forum: BFD Eco
Topic: Problem With Loading / Hearing Grooves
Replies: 1
Views: 1410

Eco Grooves

Hi stellarboy,

When you say the groove won't play, is the transport activating at all? The red exclamation marks that you are seeing makes this look like a data path issue.

If you send us in a support ticket we'll get you sorted out.

Tom
by Tom_FX
Fri Apr 05, 2013 11:07 am
Forum: FX Website Support
Topic: I screwed up and purchased Geist and an expansion TWICE - I need a refund on one of them
Replies: 2
Views: 2205

Duplicate order

Hi,

Drop us a line via a support ticket and we'll get you sorted out.

Tom
by Tom_FX
Mon Mar 04, 2013 6:36 pm
Forum: Etch
Topic: New beta crashes in Reaper x64
Replies: 5
Views: 4127

No Etch GUI

Hi, Can you please attempt a complete manual uninstall and reinstall. First of all go to C:\Program Files (x86)\FXpansion\Etch and run the uninstaller. This will delete the majority of data we need it to but not all. Once the uninstaller has run its course you will be told which files are still on y...
by Tom_FX
Tue Oct 30, 2012 12:02 pm
Forum: Tremor
Topic: tracking?
Replies: 2
Views: 1592

Tremor patterns

Hey,

If you're in a host you can sequence patterns by sending MIDI notes in to Tremor via a piano roll. Notes C-1 to B0 will trigger patterns. See page 53 of the manual for some more detail on this.

Tom
by Tom_FX
Thu Aug 16, 2012 10:53 am
Forum: Geist
Topic: geist lite serial number
Replies: 1
Views: 4799

Geist Lite

Hi,

Please visit www.fxpansion.com/geistlite for your Geist Lite serial.

Tom
by Tom_FX
Mon Jul 23, 2012 10:31 am
Forum: DCAM: Synth Squad
Topic: No auths left even after removing old
Replies: 3
Views: 3250

Auths

Hi,

Email support and we'll get you sorted out.

Tom
by Tom_FX
Fri Jul 13, 2012 11:55 am
Forum: Showcase
Topic: New dance single: DCAM and ETCH
Replies: 3
Views: 4446

Really nice track... gorgeous video too!

:)
by Tom_FX
Tue May 22, 2012 4:29 pm
Forum: BFD Eco
Topic: v.1.5 won't load from dvd to brand new mac book pro
Replies: 4
Views: 2346

BFD

I'm afraid BFD will not work on Mac OSX 10.7 (Lion). BFD was released in 2003 and has been discounted for years, its replacement BFD2 was released in 2007. I would suggest either downgrading your operating system or updating to BFD2. Up until 31st May there is a promotion on offering the BFD2 upgrad...
by Tom_FX
Tue May 22, 2012 4:11 pm
Forum: BFD Eco
Topic: v.1.5 won't load from dvd to brand new mac book pro
Replies: 4
Views: 2346

BFD

Hi,

You're on the BFD Eco forum. Are trying to install BFD Eco or the original BFD1?

Tom
by Tom_FX
Fri May 18, 2012 10:46 am
Forum: Tremor
Topic: Sequencing Patterns
Replies: 5
Views: 3045

Changing Patterns

You can program Tremor pattern changes in Logic by drawing notes into a MIDI region on that track.

E.g. If you wanted to play patterns 1, 2, 3, 4 you would draw notes onto C-1, C#-1, D-1, D#-1.

As Dave says, see the manual for the MIDI input options in Tremor.

Tom
by Tom_FX
Wed May 02, 2012 12:45 pm
Forum: BFD2
Topic: "ALERT! Error opening the challenge file, cannot continue"
Replies: 7
Views: 3326

Challenge file

Hi,

Send in a support ticket and we'll get you sorted out asap!

Tom
by Tom_FX
Tue Apr 10, 2012 5:32 pm
Forum: Geist
Topic: Tranferring License to new owner - where do aI buy the transfer?
Replies: 6
Views: 2112

That's all sorted now.

Tom

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