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by Lawrence_fx
Thu May 16, 2019 4:29 pm
Forum: BFD3
Topic: BFD3 v3.3.0.44 now available
Replies: 16
Views: 114

Re: BFD3 v3.3.0.44 now available

Correction, it all started going wrong with the 3-3-0-32 update, when you dropped 32bit Steve Thanks Steve. In the registry you should see a list of .dll paths as binlocation entries - if the "ghost" 32bit path is still listed with the 3.3.0.44 update installed, please remove this entry a...
by Lawrence_fx
Thu May 16, 2019 3:31 pm
Forum: BFD3
Topic: BFD3 v3.3.0.44 now available
Replies: 16
Views: 114

Re: BFD3 v3.3.0.44 now available

so this release is to fix that licence issue but doesn't actually do it - Lawrence did you actually test this ? What have you been doing for the last month ? Please let us know if you're continuing to experience any authorisation issues with this version - we believe it resolves the authorisation c...
by Lawrence_fx
Thu May 16, 2019 3:18 pm
Forum: BFD3
Topic: BFD3 v3.3.0.44 now available
Replies: 16
Views: 114

Re: BFD3 v3.3.0.44 now available

I can't get rid of the message, I go to the location it's giving me, 'c/program files(x86) bfd3 32bit vst\ bfd3 and there's nothing there. I just went to the control panel to uninstall and BFD3 isn't listed. I'm going to try and get rid of it manually and then go back to previous build. Either way ...
by Lawrence_fx
Thu May 16, 2019 2:05 pm
Forum: BFD3
Topic: BFD3 v3.3.0.44 now available
Replies: 16
Views: 114

Re: BFD3 v3.3.0.44 now available

Never had this before as previously all other versions of BFD3 have installed quite happily on top of older (or newer) versions. Installation of update was fine but on launch got a warning saying I have multiple versions of BFD3 installed. Seems it's installed the 32bit versions somehow. Will unins...
by Lawrence_fx
Thu May 16, 2019 10:56 am
Forum: BFD3
Topic: BFD3 v3.3.0.44 now available
Replies: 16
Views: 114

BFD3 v3.3.0.44 now available

Hi everyone, v3.3.0.44 is now available to download, and fixes an authorisation issue that affected some installations. This is the only change from v3.3.0.43, which introduced the following features: - Vertical Resizing - Macro controls - Additional preset and groove content More information on the...
by Lawrence_fx
Thu May 16, 2019 10:50 am
Forum: BFD3
Topic: BFD3 v3.3.0.43 now available
Replies: 36
Views: 1236

Re: BFD3 v3.3.0.43 now available

Hi all, thanks for your patience whilst we worked to resolve this issue. v3.3.0.44 is now available to download, and should resolve any authorisation issues you experienced with the previous update. Please reach out to our support team should you continue to encounter any issues. We're also in the p...
by Lawrence_fx
Thu May 16, 2019 10:48 am
Forum: BFD3
Topic: BFD3 3.3.0.43 not installing/authorizing correctly
Replies: 11
Views: 194

Re: BFD3 3.3.0.43 not installing/authorizing correctly

Hi all, thanks for your patience whilst we worked to resolve this issue. v3.3.0.44 is now available to download, and should resolve any authorisation issues you experienced with the previous update. Please reach out to our support team should you continue to encounter any issues. We're also in the p...
by Lawrence_fx
Thu May 16, 2019 10:46 am
Forum: BFD3
Topic: BFD3 v3.3.0.43 fails to work!
Replies: 7
Views: 237

Re: BFD3 v3.3.0.43 fails to work!

Hi all, thanks for your patience whilst we worked to resolve this issue. v3.3.0.44 is now available to download, and should resolve any authorisation issues you experienced with the previous update. Please reach out to our support team should you continue to encounter any issues. We're also in the p...
by Lawrence_fx
Wed May 08, 2019 1:15 pm
Forum: BFD3
Topic: BFD3 v3.3.0.43 now available
Replies: 36
Views: 1236

Re: BFD3 v3.3.0.43 now available

Hi guys, FYI this version is causing Studio One 4 to crash every time I try to load it as a plugin. 3.2.33 is fine though. If any crash logs were generated, please send them to our support team along with your system specs. We're working on an update that will address the current known issues with ...
by Lawrence_fx
Fri May 03, 2019 8:49 am
Forum: BFD3
Topic: BFD3 v3.3.0.43 now available
Replies: 36
Views: 1236

Re: BFD3 v3.3.0.43 now available

Hi all, a quick update for you - we believe we've isolated the issue and will be performing some further tests to ensure it's resolved, and aim to share an update as soon as possible.

Thanks for your patience, and apologies again for the inconvenience.
by Lawrence_fx
Thu May 02, 2019 8:35 am
Forum: BFD3
Topic: How Many People are at a Standstill With Their Projects?
Replies: 1
Views: 46

Re: How Many People are at a Standstill With Their Projects?

Hi Rick, sorry to hear you haven't heard from tech support. Please let us know any more information you have (including any screenshots) of how exactly the grooves are failing to load, and we'll take a look.
by Lawrence_fx
Thu May 02, 2019 8:22 am
Forum: BFD3
Topic: Wanna speak with someone about a BFD3 problem
Replies: 1
Views: 37

Re: Wanna speak with someone about a BFD3 problem

Hi Lance, I've taken a look at your account and you should be able to authorise all products successfully - please ensure you've downloaded the latest version of FX License Manager before proceeding to authorise your products again. Authorisation is required whenever products are installed onto a ne...
by Lawrence_fx
Wed May 01, 2019 9:24 am
Forum: Geist2
Topic: What's going on?
Replies: 240
Views: 40725

Re: What's going on?

Hi all, apologies for the radio silence. We're working on some engine and memory management improvements to Geist2 that we hope will see the light of day soon - this will improve the responsiveness of the GUI in particular, which has seen some slowdown with more recent macOS and Windows updates. The...
by Lawrence_fx
Fri Apr 26, 2019 2:32 pm
Forum: BFD3
Topic: Nasty bug in License Manager
Replies: 1
Views: 45

Re: Nasty bug in License Manager

Thanks Neil, this is something we're looking into with the next License Manager update, as we appreciate and apologise for any inconvenience this has caused.
by Lawrence_fx
Thu Apr 25, 2019 11:37 am
Forum: BFD3
Topic: BFD3 v3.3.0.43 fails to work!
Replies: 7
Views: 237

Re: BFD3 v3.3.0.43 fails to work!

Hi all, as mentioned in the 3.3.0.43 announcement thread, this is something we're aware of and are working to resolve - apologies for the inconvenience it's caused.

In the meantime, you can roll back to 3.2.3.3 which will temporarily resolve any issues you're experiencing.

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