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by Lawrence_fx
Thu May 16, 2019 10:50 am
Forum: BFD3
Topic: BFD3 v3.3.0.43 now available
Replies: 39
Views: 4284

Re: BFD3 v3.3.0.43 now available

Hi all, thanks for your patience whilst we worked to resolve this issue. v3.3.0.44 is now available to download, and should resolve any authorisation issues you experienced with the previous update. Please reach out to our support team should you continue to encounter any issues. We're also in the p...
by Lawrence_fx
Thu May 16, 2019 10:48 am
Forum: BFD3
Topic: BFD3 3.3.0.43 not installing/authorizing correctly
Replies: 13
Views: 1398

Re: BFD3 3.3.0.43 not installing/authorizing correctly

Hi all, thanks for your patience whilst we worked to resolve this issue. v3.3.0.44 is now available to download, and should resolve any authorisation issues you experienced with the previous update. Please reach out to our support team should you continue to encounter any issues. We're also in the p...
by Lawrence_fx
Thu May 16, 2019 10:46 am
Forum: BFD3
Topic: BFD3 v3.3.0.43 fails to work!
Replies: 8
Views: 1298

Re: BFD3 v3.3.0.43 fails to work!

Hi all, thanks for your patience whilst we worked to resolve this issue. v3.3.0.44 is now available to download, and should resolve any authorisation issues you experienced with the previous update. Please reach out to our support team should you continue to encounter any issues. We're also in the p...
by Lawrence_fx
Wed May 08, 2019 1:15 pm
Forum: BFD3
Topic: BFD3 v3.3.0.43 now available
Replies: 39
Views: 4284

Re: BFD3 v3.3.0.43 now available

Hi guys, FYI this version is causing Studio One 4 to crash every time I try to load it as a plugin. 3.2.33 is fine though. If any crash logs were generated, please send them to our support team along with your system specs. We're working on an update that will address the current known issues with ...
by Lawrence_fx
Fri May 03, 2019 8:49 am
Forum: BFD3
Topic: BFD3 v3.3.0.43 now available
Replies: 39
Views: 4284

Re: BFD3 v3.3.0.43 now available

Hi all, a quick update for you - we believe we've isolated the issue and will be performing some further tests to ensure it's resolved, and aim to share an update as soon as possible.

Thanks for your patience, and apologies again for the inconvenience.
by Lawrence_fx
Thu May 02, 2019 8:35 am
Forum: BFD3
Topic: How Many People are at a Standstill With Their Projects?
Replies: 1
Views: 589

Re: How Many People are at a Standstill With Their Projects?

Hi Rick, sorry to hear you haven't heard from tech support. Please let us know any more information you have (including any screenshots) of how exactly the grooves are failing to load, and we'll take a look.
by Lawrence_fx
Thu May 02, 2019 8:22 am
Forum: BFD3
Topic: Wanna speak with someone about a BFD3 problem
Replies: 1
Views: 636

Re: Wanna speak with someone about a BFD3 problem

Hi Lance, I've taken a look at your account and you should be able to authorise all products successfully - please ensure you've downloaded the latest version of FX License Manager before proceeding to authorise your products again. Authorisation is required whenever products are installed onto a ne...
by Lawrence_fx
Wed May 01, 2019 9:24 am
Forum: Geist2
Topic: What's going on?
Replies: 246
Views: 53996

Re: What's going on?

Hi all, apologies for the radio silence. We're working on some engine and memory management improvements to Geist2 that we hope will see the light of day soon - this will improve the responsiveness of the GUI in particular, which has seen some slowdown with more recent macOS and Windows updates. The...
by Lawrence_fx
Fri Apr 26, 2019 2:32 pm
Forum: BFD3
Topic: Nasty bug in License Manager
Replies: 1
Views: 594

Re: Nasty bug in License Manager

Thanks Neil, this is something we're looking into with the next License Manager update, as we appreciate and apologise for any inconvenience this has caused.
by Lawrence_fx
Thu Apr 25, 2019 11:37 am
Forum: BFD3
Topic: BFD3 v3.3.0.43 fails to work!
Replies: 8
Views: 1298

Re: BFD3 v3.3.0.43 fails to work!

Hi all, as mentioned in the 3.3.0.43 announcement thread, this is something we're aware of and are working to resolve - apologies for the inconvenience it's caused.

In the meantime, you can roll back to 3.2.3.3 which will temporarily resolve any issues you're experiencing.
by Lawrence_fx
Wed Apr 24, 2019 9:32 am
Forum: BFD3
Topic: BFD3 v3.3.0.43 now available
Replies: 39
Views: 4284

Re: BFD3 v3.3.0.43 now available

Update not working!!!! Says I have multiple versions and licence file is corrupt! Tried a complete de-authorization and remove then reinstall with same problem twice! Please assist and fix the issue fxpansion. Should I remove and then re-install from the USB I bought all those years back just so i ...
by Lawrence_fx
Tue Apr 23, 2019 9:39 am
Forum: BFD3
Topic: BFD3 v3.3.0.42 - Public Beta
Replies: 19
Views: 1831

Re: BFD3 v3.3.0.42 - Public Beta

Further update I said it wasn't happening in Fruity Studio but it is, exactly the same method. Load preset in BFD3 and and play within midi BFD3 and it's fine, drag it into FL Studio and let the channel hopping begin. Steve Thanks for the additional info Steve, I've been out of the office but will ...
by Lawrence_fx
Thu Apr 04, 2019 4:15 pm
Forum: BFD3
Topic: BFD3 v3.3.0.43 now available
Replies: 39
Views: 4284

BFD3 v3.3.0.43 now available

Hi everyone, We've just launched BFD3 v3.3.0.43, which you can find in your downloads area. We have introduced the following features: - Vertical Resizing - Macro controls - Additional preset and groove content The macro controls are detailed in this video: https://www.youtube.com/watch?v=HF8i7n9qwE...
by Lawrence_fx
Thu Apr 04, 2019 3:44 pm
Forum: BFD3
Topic: BFD3 v3.3.0.42 - Public Beta
Replies: 19
Views: 1831

Re: BFD3 v3.3.0.42 - Public Beta

TabSel wrote:mouse click on next preset button top middle of the UI
Happens on previous preset button, too, as long as previous presets exist ;)

Reproducible?


This should now be fixed in the 3.3.0.43 update that is now available in your account.
by Lawrence_fx
Thu Apr 04, 2019 3:35 pm
Forum: BFD3
Topic: BFD3 v3.3.0.42 - Public Beta
Replies: 19
Views: 1831

Re: BFD3 v3.3.0.42 - Public Beta

Thanks Steve, this isn't something we encountered during testing but will investigate accordingly. If you have any example projects that exhibit the issue, feel free to attach here.

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