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Upload Form for 7 Skies Remix Competition Not Working

Posted: Tue Nov 20, 2012 3:52 am
by apoplexiamusic
hi,

i'm on an iMac with OSX 10.6.8, using Firefox version 16.0.2 and the upload form for the 7 Skies Remix Competition is not working. I fill out all the fields and when i press send, nothing happens.

There is a little animation at the top besides the FXpansion logo that moves once and then stops, i get no confirmation whatsoever that the upload works and it just stalls there? what can i do about this?

Thanks!

Posted: Tue Nov 20, 2012 12:06 pm
by sharpy_fx
Hi there, sorry to hear you are having issues.
Are you seeing an error message?
Please double check that the soundcloud URL is a valid one, and is just pointing to one track rather than whole account. Please also make sure you have checked the checkbox.
It may well be worth trying a different browser too, if this problem persists.

Posted: Tue Nov 20, 2012 12:14 pm
by apoplexiamusic
hi! thanks for the quick response.

the soundcloud url is indeed a valid for that track (and i tried both the standard and short URLs) i also did check the little box at the bottom.

I'm not even seeing an error message, it just does nothing once i press send. It did the same thing in Safari ver. 5.1.7

I'll try another browser indeed!

cheers!

Posted: Wed Nov 21, 2012 12:45 am
by apoplexiamusic
I tried uploading it on several different computers with different browsers and the upload form is still not working for me.

I even re-uploaded the song to my soundcloud account and used a different URL to see if that would help.

Once i press the send button, nothing happens...

Is there a way that I could send you the URL and song description so that someone at your office tries to upload it?

Issue resolved

Posted: Wed Nov 28, 2012 3:03 pm
by clare_fx
Just to confirm that this issue has now been resolved. Good luck in the competition! :)

Posted: Wed Nov 28, 2012 9:05 pm
by apoplexiamusic
thank you!