how long to wait for license transfer? - Fxpansion.com

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how long to wait for license transfer?

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nevis
Posts: 4
Joined: Mon Jul 24, 2017 9:33 am

how long to wait for license transfer?

Postby nevis » Wed Jul 26, 2017 6:51 pm

Hi,

I bought a license and have been patiently waiting for the transfer for 3 working days now.
As I would like to take advantage of the (current 2017) summer sale, I am wondering:
Can anything be done to speed this up?

Thanks.

nevis
Posts: 4
Joined: Mon Jul 24, 2017 9:33 am

Re: how long to wait for license transfer?

Postby nevis » Thu Jul 27, 2017 5:03 pm

Thanks for taking the time to reply, much appreciated.

Will contact them tonight if nothing changes till then.

nevis
Posts: 4
Joined: Mon Jul 24, 2017 9:33 am

Re: how long to wait for license transfer?

Postby nevis » Sat Jul 29, 2017 3:17 pm

No news... except my growing discontent and the lingering feeling I may have made a mistake buying an FXpansion product if that is the usual support attitude.

No transfer, no reply from support, no reaction to a kind nudge on Twitter.

nevis
Posts: 4
Joined: Mon Jul 24, 2017 9:33 am

Re: how long to wait for license transfer?

Postby nevis » Sat Jul 29, 2017 9:57 pm

And miraculously, the license appeared in my FXpansion account.
It took only a week... :roll:


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