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gnard000
Posts: 2
Joined: Tue Oct 03, 2017 2:44 pm

FXpansion log in help

Postby gnard000 » Wed Oct 04, 2017 1:07 pm

I rebuilt my computer and need to re-activate BFD 1 and BFD 2. I registered my products previously but don't know the login and I don't have the mail account I registered with so I can't reset it. I opened a support ticket but haven't gotten a response. Can anyone help?

Thank you

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purtington
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Location: Bristol UK
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Re: FXpansion log in help

Postby purtington » Thu Oct 05, 2017 11:44 am

gnard000 wrote:I rebuilt my computer and need to re-activate BFD 1 and BFD 2. I registered my products previously but don't know the login and I don't have the mail account I registered with so I can't reset it. I opened a support ticket but haven't gotten a response. Can anyone help?

Thank you


I don't think any users are going to be able to help with this as this is an account issue that will need to be reset.
From posts I've seen on here, support is not as quick s it was before fxpansion merged with Roli I'm afraid.

Steve
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Scan UK 3XS Audio System
ASUS Prime Intel Z390-A
intel i9 10th gen 900k 3.7GHz
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gnard000
Posts: 2
Joined: Tue Oct 03, 2017 2:44 pm

Re: FXpansion log in help

Postby gnard000 » Thu Oct 05, 2017 1:02 pm

Good point. For some reason I thought support might be keeping tabs on the forums.

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purtington
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Re: FXpansion log in help

Postby purtington » Thu Oct 05, 2017 1:12 pm

gnard000 wrote:Good point. For some reason I thought support might be keeping tabs on the forums.


They do but not as frequently as they once did which I guess is partly to do with the fact that's BFD3 is now a much older and more stable
product with less bugs so there's a lot less traffic on here than there was in the first 6 to 12 months from release.

Steve
https://soundcloud.com/steve-corr

Scan UK 3XS Audio System
ASUS Prime Intel Z390-A
intel i9 10th gen 900k 3.7GHz
32GB Corsair DDR4 Vengeance LPX 2666MHz
5000GB SSD PM981 M.2 PCIe (OS)
500GB SSD drive for BFD Samples
Focusrite Scarlett 4i4
Windows 10


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