"ALERT! Error opening the challenge file, cannot continue" - Fxpansion.com

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"ALERT! Error opening the challenge file, cannot continue"

Support for BFD2 Acoustic Drum Workstation

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armenjc
Posts: 4
Joined: Sat Apr 28, 2007 12:21 am

"ALERT! Error opening the challenge file, cannot continue"

Postby armenjc » Wed May 02, 2012 1:55 am

I had a system drive crash so I'm installing BFD2 on a new drive. I was able to get 2 of my authorizations working, but when I try to authorize the rest of my licenses via license manager, I get this message: "ALERT! Error opening the challenge file, cannot continue"

Any advice?

Tom_FX
Posts: 38
Joined: Thu May 19, 2011 10:13 pm
Location: London
Contact:

Challenge file

Postby Tom_FX » Wed May 02, 2012 12:45 pm

Hi,

Send in a support ticket and we'll get you sorted out asap!

Tom

gaelvasseur
Posts: 3
Joined: Fri May 14, 2010 11:40 am

Postby gaelvasseur » Sat Dec 28, 2013 5:05 am

I have the same problem when trying to authorise YAMAHA MAPLE CUSTOM ABSOLUTE on the latest macbook pro with BFD2.
Any solution available?
Thanks

gaelvasseur
Posts: 3
Joined: Fri May 14, 2010 11:40 am

Postby gaelvasseur » Sat Dec 28, 2013 11:00 am

Thanks for the reply.
Tom_FX seemed to be from support so I had not sent anything to them yet.
... Just did now... let's see

gaelvasseur
Posts: 3
Joined: Fri May 14, 2010 11:40 am

Postby gaelvasseur » Sat Dec 28, 2013 12:47 pm

Yes - I have all the software up to date (license manager, BFD2, extension libraries)
The License manager is also saying "Software is not installed properly - please reinstall !" which I did but this did not help.
I maybe doing something wrong since I am not used to macs.


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