Drew_fx wrote:Hi everyone,
It has come to our attention that we have an issue with the content installer in that it sometimes freezes part way through. This seems to be an issue with our multi-threaded installer. There is a temporary fix you can do to get yourself up and running.
Waiting two days now for an answer from tech support. Installer got to about 90% downloaded and crashed. I've installed the InstallScript.fis in the correct place. I restart the process both from the download ticket and from the License Manager. It crashes on the scan of already downloaded files.
Has anyone had this error and been able to find a solution? Please tell us. I'm on an intel Mac Os 10.7.
Note: The software itself runs. But only the demo Kit and grooves are there. Not all mics available. Within the downloaded files, the core drums are visible. Not sure if there are missing files, but they don't work in the software. BFD3 sees the kits (in the list), but doesn't load them.
Fxpansion: I seem to have downloaded all but the last 8 or 9 gigs. Is there a way you could send me the rest? What is in that last 10 gigs? Is it kits and grooves or partial files from various things? What am I missing?
I have been waiting patiently for an answer from tech support. But if this issue is not solved, I will go to Paypal with a complaint that I want at least part of my money back. Please help. We want to use your software with the real kits and grooves. Give us what you promised. At least answer the tech support ticket. Come on.