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rob_fx (ex-FX)
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IMPORTANT: 8-Core Mac Pros + ProTools HD Compatibility

Postby rob_fx (ex-FX) » Mon Mar 03, 2008 1:37 pm

At the time of writing:

The only 8-core mac pro to support ProTools HD is the newer one with the "harpertown" cores, running Leopard 10.5.1 and ProTools HD v7.4.1 8-core edition.

*** THIS IS THE ONLY WORKING COMBINATION ***

Anyone running an 8-core Mac Pro and ProTools HD who does not fit the above description should contact DigiDesign support for information. They have told me that this is regarded as a high-priority issue, so expect an update sometime in the near future.

In the meantime, if you are one of the unlucky ones to own an older 8-core system, please do not report any issues to us that you suspect are to do with our plug-ins, as it is creating a considerable about of work for our support team and is delaying them from reaching customers who they are in a genuine position to help.

Please note: ProTools LE systems are fully supported are not related to this post.

Thank you.
"I was great engineer once, but then I took an arrow to the knee..."

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