Page 1 of 1

Jim Scott installation problem

Posted: Thu Jan 12, 2017 11:52 am
by Leoslayer
Hi all,
I have recently purchased Jimm Scott Drums 1&2 in hardcopy dvd format.
The issue I'm having is that when I try to install disk 1
After 20 minutes it is still on 1℅.
Is it normal for it to take so long?
It's been a while since I had a hardcopy expansion pack to install.
I contacted Rail at Platinum Samples, but he didn't have an answer and hasn't responded to further emails.

Re: Jim Scott installation problem

Posted: Thu Jan 12, 2017 12:22 pm
by purtington
Leoslayer wrote:Hi all,
I have recently purchased Jimm Scott Drums 1&2 in hardcopy dvd format.
The issue I'm having is that when I try to install disk 1
After 20 minutes it is still on 1℅.
Is it normal for it to take so long?
It's been a while since I had a hardcopy expansion pack to install.
I contacted Rail at Platinum Samples, but he didn't have an answer and hasn't responded to further emails.


You could try copying the content of the disks to your c drive and then running the installer from there.
Do you have any other disks you could try to install from just to test that your cd drive isn't an issue?

Steve

Re: Jim Scott installation problem

Posted: Fri Jan 13, 2017 1:58 am
by Platinum Samples
I did respond and asked you to check what happens with DVD2 and you said you'd test that and I haven't received any other emails from you...

Let me know.

Thanks,

Rail

Re: Jim Scott installation problem

Posted: Fri Jan 13, 2017 2:28 pm
by Leoslayer
Yeah,
tried discs 1&2 of packs 1&2 in three different drives.
Still just hanging at 0 or 1℅
Not a problem I've encountered at any time before.
I'm sure it will turn out to be something simple in the end

Re: Jim Scott installation problem

Posted: Fri Jan 13, 2017 2:49 pm
by purtington
And have you tried my suggestion?
If it's a problem with the drive it will probably take a while to copy the data.

Steve

Re: Jim Scott installation problem

Posted: Fri Jan 13, 2017 8:05 pm
by Platinum Samples
Yeah, it has to be a problem with the drive not being happy with the dual-layer DVD's. It's statistically impossible to have more than a single bad DVD in the same set.

I've sent you an email with something to try.

Cheers,

Rail