Installation Nightmare - Fxpansion.com

Forum

FXpansion Forum

Installation Nightmare

Support for BFD Expansion Packs and Convertors

Moderators: Drew_fx, clare_fx, SKoT_FX, Steve_FX, john emrich, Mully_FX, mayur_FX, Angus_FX, Andreas_FX, Rory_FX, Rhi_FX, Paul_fx, Moderators

nicklawmusic
Posts: 1
Joined: Wed Dec 23, 2009 12:34 pm

Installation Nightmare

Postby nicklawmusic » Tue Jun 13, 2017 5:43 am

I recently purchased the Modern Snare expansion pack but no matter what I do, I cannot get the license manager to authorise it. I've tried reinstalling it, Ive tried redownloading it, I've installed the new license manager, and every time I get a red message saying 'Software not installed properly. Please reinstall!' (or something to that effect).

I've been trying since Friday last week and nothing! It's extremely frustration, especially because the files are so large so they take a long time to install.

I'm running OS Yosemite if that helps.

User avatar
purtington
Posts: 3117
Joined: Wed May 16, 2007 9:37 am
Location: Bristol UK
Contact:

Re: Installation Nightmare

Postby purtington » Tue Jun 13, 2017 11:22 am

Have you filled in the on line support form?

Whilst someone on here might be able to help, the forum isn't the official place to be asking but it's often
a good idea to do both. Jord runs a mac and I know he's probably going to know the answer so maybe here and PM him or hope he ses this post.

https://www.fxpansion.com/support/technical/


Steve
https://soundcloud.com/steve-corr

GA-X58A-UD3R,
Intel i7 930, 2.8Ghz, Overclocked at 3.40Ghz
12GB Corsair DDR3 Ram
WD Caviar Black, 6Gb X 2
+ 500GB SSD drive for BFD Samples
focusrite scarlett 2i4
Windows 10 + windows 7 32bit

Drew_fx
Posts: 3830
Joined: Fri Jul 21, 2006 5:32 pm
Location: London, UK

Re: Installation Nightmare

Postby Drew_fx » Thu Jun 15, 2017 5:16 pm

Try simply restarting the computer. Sometimes that gives License Manager a kick that it needs!


Return to “BFD Expansion Packs & Convertors”

Who is online

Users browsing this forum: No registered users and 2 guests