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Geist crashing Reason every time

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Kypresso
Posts: 17
Joined: Fri Nov 29, 2013 11:35 am

Geist crashing Reason every time

Postby Kypresso » Tue May 30, 2017 4:29 pm

I've just got the latest reason 9.5 and every time i try and use Geist, the latest version, it locks up reason and i have to force quit reason.

This is on win 10.

Anyone else using geist with reason?

kneticmusic
Posts: 2
Joined: Sat Aug 13, 2016 5:15 pm

Re: Geist crashing Reason every time

Postby kneticmusic » Sat Jun 03, 2017 3:18 pm

Having the exact same issue with Geist 2 in Reason 9.5. All my other VSTs are working without issue. Any ideas fxpansion?

Kypresso
Posts: 17
Joined: Fri Nov 29, 2013 11:35 am

Re: Geist crashing Reason every time

Postby Kypresso » Sat Jun 03, 2017 10:27 pm

I got an answer to my support request a couple of days ago.

They said "I\'m sorry to hear you\'re experiencing compatibility issues with Geist2 and Reason 9.5. We are aware of these issues and are working to resolve them as soon as possible.

My apologies for any inconvenience this is causing, and thank you for your patience."

So i suppose we just have to hope that the fix doesn't take as long as the last update did.

User avatar
quantize
Posts: 108
Joined: Mon Sep 25, 2006 12:11 pm

Re: Geist crashing Reason every time

Postby quantize » Tue Jun 06, 2017 1:08 pm

confirmed again here, it's well wobbly :-(
Cubase 10 • Pro Tools 12 • Reason 10.x
FXpansion : DCAM Synth Squad, Strobe 2, Geist, Geist 2, Etch & Bloom

Mac Pro 5,1 3.33 GHz 12-Core Intel Xeon (32GB Ram) OSX 10.13.6
UAD Apollo Quad • MOTU 828 mk2 & mk3

Drew_fx
Posts: 3830
Joined: Fri Jul 21, 2006 5:32 pm
Location: London, UK

Re: Geist crashing Reason every time

Postby Drew_fx » Thu Jun 08, 2017 1:12 pm

Got this one logged. Pretty sure it's because of the shared REX library. Developers will look into it soon.

jbrown3
Posts: 224
Joined: Sun Apr 23, 2006 10:45 pm

Re: Geist crashing Reason every time

Postby jbrown3 » Tue Aug 01, 2017 3:25 am

So my reason 9.5 keeps crashing with Geist2, if I immediately try to use it or close it after it's not responding. However, yesterday, I just sat there out of frustration, only to see Geist2 prompt for file location after about 1 minute. Once I did this, it loaded Geist2 fine in Reason. So perhaps just try to fire it up and just sit there for a few minutes and see what happens. I'm curious if you see the same behavior. :?:

Kypresso
Posts: 17
Joined: Fri Nov 29, 2013 11:35 am

Re: Geist crashing Reason every time

Postby Kypresso » Wed Aug 02, 2017 12:51 am

Drew_fx wrote:Got this one logged. Pretty sure it's because of the shared REX library. Developers will look into it soon.


So when does "soon" happen?

Its been nearly 2 months, wtf are you lazy gits doing?

josh11778
Posts: 1
Joined: Thu Sep 28, 2017 11:48 pm

Re: Geist crashing Reason every time

Postby josh11778 » Wed Oct 04, 2017 11:34 pm

It's October and I am having this issue. Has there been any further communication about this? I should note that it doesn't crash *every* time, or at least it seems that I am able to use it for a while before it crashes. Sometimes it will crash quickly if I push too many buttons too quickly.

kickthebox
Posts: 93
Joined: Thu Aug 19, 2010 6:04 pm

Re: Geist crashing Reason every time

Postby kickthebox » Fri Oct 06, 2017 6:23 am

Sorry to say, but you've been sold a lemon that will likely never be fixed.

FX rushed out Geist 2 to make some quick bucks before being selling up to Roli knowing perfectly well that it wasn't ready. Unfortunately there is very little the mugs like you and me who bought it can do.
Windows 7 64 - i7 4790k - 16GB ram - SSD.
Windows 10 64 - HP X360 - i6200 - 8GB - SSD
Studio One, Samplitude, Reaper, Bitwig.

Tobypearce
Posts: 16
Joined: Sat Dec 31, 2011 9:23 am

Re: Geist crashing Reason every time

Postby Tobypearce » Sun Oct 08, 2017 7:52 am

I really would appreciate an update here.

Like the previous contributors have said - this is not great customer service and many of us will not be in a position to buy again from FXpansion unless the standard increases.

Specifically, you made a promise above to fix this issue, and you do need to deliver on this commitment (or at least to be honest and provide an update here.)


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